A: Booking with Imperion Chauffeur is quick and simple. Through our website, you can instantly select the service and fare that best suits your travel needs and complete your reservation in just a few steps. For customers who prefer personal assistance, our operator team is also available to help with bookings and enquiries. Please contact us directly on +44 7771 619847.
A: At Imperion Chauffeur, we believe luxury should be effortless. In addition to making reservations directly through our website, clients can conveniently access the "My Booking" section to view, manage, and update their reservations at any time. Designed for simplicity and convenience, our booking system allows you to arrange your journey in just a few clicks while enjoying the premium service and attention to detail that define the Imperion Chauffeur experience.
A: You will receive your booking confirmation via e-mail within 10 minutes after you complete your booking.
A:We understand your concern about your financial security! However, our system works with an SSL certificate to ensure safe encryption of your details. To keep in mind that confidently, we will not store any of your credit card details.
You may cancel your booking by contacting our customer service team. Our cancellation policy is as follows: Cancellations made 48 hours or more before the scheduled pickup time are free of charge. Cancellations made within 24 hours of the scheduled pickup time will incur a 25% cancellation fee. Cancellations made within 1 hour of the scheduled pickup time will incur a 50% cancellation fee. If the chauffeur has arrived at the pickup location or at the scheduled pickup time, 100% of the booking fee will be charged. For any cancellation requests, please contact our customer service team as soon as possible. We will be happy to assist you.
A: Imperion Chauffeur offers a comprehensive range of luxury transportation services tailored to both business and leisure travellers. Our services include airport transfers, hourly chauffeur hire, intercity travel, VIP transportation, corporate travel, and transportation for special occasions. Every journey is delivered with professionalism, comfort, and attention to detail.
A: Our VIP chauffeur service is designed for clients who expect the highest level of luxury, privacy, and comfort. Depending on the vehicle selected, features may include premium leather seating, Wi-Fi, onboard entertainment systems, refreshments, climate-controlled interiors, heated and cooled massage seats, and exclusive Mercedes-Benz V-Class luxury options.
A: At Imperion Chauffeur, luxury and comfort are at the heart of every journey. Our premium vehicles, including our exclusive Mercedes-Benz V-Class fleet, are equipped with high-end features designed to provide a first-class travel experience.
Depending on the vehicle selected, guests can enjoy onboard entertainment systems with TV screens, complimentary Wi-Fi, refrigerated refreshments, stunning starlight ceiling interiors, heated and cooled seats, and massage seat functions. Every detail has been carefully chosen to create a relaxing, elegant, and enjoyable environment for both business and leisure travellers.
Whether you are travelling to the airport, attending a corporate event, or celebrating a special occasion, our luxury vehicles ensure that every journey is as memorable as the destination itself.
A: Yes, we can transport cats and small dogs (lap dogs or puppies) that can be safely carried on a passenger's lap. Unfortunately, we cannot accommodate large animals. Please make sure to inform us in advance if you will be travelling with a pet.
A: Yes, an additional fee may apply for pet transportation. Please contact us for more information regarding pet-related charges.
A: Our vehicles are not specially equipped for wheelchair transportation. However, if the passenger is able to board a higher vehicle with assistance, we may be able to provide the service. Please contact us in advance to discuss your requirements.
A: Absolutely not. Smoking is strictly prohibited in all of our vehicles.
A: Yes. Imperion Chauffeur operates 24 hours a day, 7 days a week, ensuring that our clients receive professional transportation whenever they need it.
A: Yes. We offer comfortable long-distance and intercity transportation throughout the United Kingdom. Whether travelling for business or leisure, our luxury vehicles ensure a smooth, relaxing, and stress-free journey.
A: Yes. We provide luxury chauffeur services for weddings, anniversaries, birthdays, proms, corporate events, gala dinners, and other special occasions. Our goal is to make your event even more memorable with elegant and professional transportation.
A: Absolutely. Our hourly chauffeur service provides flexibility and convenience for business meetings, shopping trips, sightseeing tours, events, or any occasion where you require a dedicated luxury vehicle and professional chauffeur at your disposal.
A: Yes. We offer reliable and punctual airport transfers to and from all major UK airports. Our chauffeurs monitor flight schedules in real time to ensure a seamless pickup experience, whether your flight arrives early or is delayed.
A: After confirming your booking for your private transfer, we will share the details of your driver with you and your details with your driver. You can contact your driver or you can wait for your driver to contact you at short notice.
A: Yes. Imperion Chauffeur operates in full compliance with UK private hire regulations. We are licensed by Thanet District Council and hold the necessary Private Hire and Operator Licences required to provide professional chauffeur and transportation services. Our clients can travel with confidence, knowing that all services are fully authorised, insured, and operated to the highest professional standards.
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How Does It Work
Professional Drivers
All of our drivers are trained professionals who can drive you safely and comfortably.
Easy Reservation
You can easily make reservations from all devices with our Fast and Easy mobile compatible website.
Online Payment
You don't have to carry cash with our 100% secure online payment system.
Vehicle Options
The only private transfer company in Kent with its own extensive fleet of luxury vehicles.