Privacy Policy

Effective Date: [26.05.2026]

At Imperion Chauffeur ("we," "our," or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or chauffeur services. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect We may collect the following types of personal information: Personal Information Full name Email address Telephone number Billing information Pickup and destination addresses Flight details (where applicable) Technical Information IP address Browser type and version Device information Website usage data Cookies and analytics information

2. How We Use Your Information We use your information to: Process and manage bookings Provide chauffeur services Communicate regarding reservations Respond to enquiries and customer support requests Improve our website and services Comply with legal and regulatory obligations Prevent fraud and maintain security

3. Legal Basis for Processing We process personal data where necessary to: Fulfil a contract with you Comply with legal obligations Protect legitimate business interests Obtain your consent where required

4. Sharing Your Information We do not sell your personal information. Your information may be shared with: Licensed chauffeurs and operational staff Payment processing providers IT and website service providers Government authorities or regulators where required by law All third parties are required to maintain appropriate confidentiality and security measures.

5. Data Retention We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security Imperion Chauffeur implements appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. While we take reasonable precautions, no online system can be guaranteed to be completely secure.

7. Your Rights Under applicable UK data protection laws, including the UK GDPR, you may have the right to: Access your personal information Correct inaccurate information Request deletion of your information Restrict or object to processing Request data portability Withdraw consent where applicable Lodge a complaint with the relevant supervisory authority

8. Cookies Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and enhance website functionality. You can manage cookie preferences through your browser settings.

9. Third-Party Services Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage users to review the privacy policies of any third-party services they access.

10. Children's Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

12. Contact Us If you have any questions regarding this Privacy Policy or how we process your personal information, please contact: Imperion Chauffeur Margate, Kent, United Kingdom Phone: +44 7771 719847 Email: [info@imperionchauffeur.co.uk] Website: [imperionchauffeur.co.uk]

If you are not satisfied with our response, you may contact the UK Information Commissioner's Office (ICO) regarding your data protection concerns.