Cancellation Policy

You may cancel your booking by contacting our customer service team or online !

Our cancellation policy is as follows:

•Cancellations made 48 hours or more before the scheduled pickup time are free of charge.

•Cancellations made within 24 hours of the scheduled pickup time will incur a 25% cancellation fee.

•Cancellations made within 1 hour of the scheduled pickup time will incur a 50% cancellation fee.

•If the chauffeur has arrived at the pickup location or at the scheduled pickup time, 100% of the booking fee will be charged.

For any cancellation requests, please contact our customer service team as soon as possible. We will be happy to assist you.

Valuable Comments

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All of our drivers are trained professionals who can drive you safely and comfortably.

You can easily make reservations from all devices with our Fast and Easy mobile compatible website.

You don't have to carry cash with our 100% secure online payment system.

The only private transfer company in Kent with its own extensive fleet of luxury vehicles.